Guarantee / Return / Privacy / Security Policies

Guarantee
Angling Artifacts wants you, our customer, to be completely satisfied with your purchase. As a rule of thumb, antiques are generally purchased on an "As Is" basis. However, in that we are committed to quality and service, all items come with a 3-day "inspection" return option. If upon receiving any item, you are not 100% satisfied, it can be returned for full credit. 

Return Policy
You may return an item for refund or replacement if applicable within 3 days of receipt of your purchase. Shipping and handling charges are non-refundable. All returns must be accompanied by the original packing slip and returned in the condition as described and shipped at time of purchase. Damaged, broken or missing items require a claim be filed with the appropriate shipping agency based on the insurance coverage. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return shipment, as we cannot be responsible for lost or misdirected returns. Refunds will be by one of the following methods:

  1. If you paid by credit card, Angling Artifacts will credit the same credit card account and a credit will appear on your billing statement; 
  2. If you paid by money order, cashiers check or personal check, a company check will be issued back to you.

Again, shipping and handling charges are non-refundable, so these amounts will be deducted from your final refund amount. For Return Authorization and Shipping Address information, please call us at 310-446-3079 or email.

Angling Artifacts Shopping Security ensures that your credit card information is safe and your privacy respected. We protect your shopping experience by: 

  1. Utilizing SSL Technology
  2. Hosting Our Site on Secure Servers
  3. Maintaining Secure Site status during credit card processing (when you see "https" (in the URL address window) or a "padlock icon" (at the lower left corner) this signals that the page is secure.


What Keeps My Credit Card Safe?
At Angling Artifacts, whenever you provide any personal information (e.g. when making a purchase, requesting a catalog, completing an e-mail form), we encrypt it so that no one can read it while it is being transmitted over the Internet. At this time, all information (such as your name and address) is safely stored behind a firewall. A firewall is a set of related programs that protects your information from users from other networks.

Is My Personal Information Safe?
Yes, any personal information that you submit to the site will remain safe and secure. Angling Artifacts never sells their customer list.

In order to offer you an individualized shopping experience at Angling Artifacts we collect various types of information such as:

  1. Domain names of visitors to our Web site
  2. E-mail addresses of those who e-mail us or register with us
  3. Information on how many visits each page receives
  4. User-specific information on what pages consumers visit
  5. Information volunteered by the consumer, such as survey information and/or site registrations

We then study this information to determine how we can create the best shopping experience available for you. By looking at usage patterns, we know which areas need expansion and which areas are not meeting your needs.

How Can I Be Removed From Angling Artifacts Lists?
If you do not wish to remain on our mailing list, please contact us by doing one of the following:

Email Us

Mail Us:
Angling Artifacts
P. O. Box 641102
Los Angeles, CA 90064

Fax Us:  310-943-1427

Call Us:  310-446-3079

Copyright © 1996 - 2017 Angling Artifacts  All rights reserved.  Policies